Senior User Experience Designer (03/2014–present)
FTI Technology | Seattle, WA
Make sophisticated legal discovery software more efficient by creating cohesive workflows and data visualizations with minimal cognitive load. Translate complicated technical information into clear and concise UI text. Work with product owners and development teams across feature life cycles. Develop product-wide user research plans and conduct site visits, interviews, and usability tests. Serve as the primary UX writer.
Information Designer (01/2013–02/2014)
General Dynamics, Viz | Pittsburgh, PA
Designed a streamlined tablet version of, and an administration dashboard for, an extensive situational awareness application used by the U.S. Army. Also redeveloped the company website. Created wireframes, interaction specs, and paper prototypes. Conducted stakeholder interviews as well as usability testing using the RITE method. Collaborated with local and remote designers, technical leads, and developers.
Visual Designer (08/2011–12/2012)
Carnegie Mellon University, Open Learning Initiative | Pittsburgh, PA
Created new interaction flows, mockups, and illustrations for an online learning site. Interviewed users and internal stakeholders, and planned and conducted user research including interviews, card sorting, and think-aloud usability testing. Wrote content for the public website.
User Experience Design Intern (05–08/2010)
Google | New York, NY
Explored new interaction patterns for editing and formatting text on mobile phones. Designed a usability study and used the results to improve the UI.
Marketing and Design Associate (06/2007–06/2009)
Golden Gateway Financial | Oakland, CA
Created mockups (and implemented them in HTML and CSS) and digital and print marketing materials. Helped write scripts for two TV commercials.
Carnegie Mellon University, Pittsburgh, PA
Master of Design in Interaction Design
University of California, Santa Barbara, Santa Barbara, CA
B.A. in Art Studio and English, with honors. Minor in French.
- Information design
- Information architecture
- Writing and editing
- Usability testing
- Interviewing and observing
- Responsive design
- Visual design
- User flows
- UI mockups
- UI text
- Usability reports
- User research presentations
- Prototypes (paper or code)
- Adobe Creative Suite
- HTML5 & CSS3