CHERYLTEMPLETON

UX design, research & writing

U.S. Army Mobile Decision Support

General Dynamics (2013–2014)

Notes taken in
collaboration with users, while discussing their
experiences.
Notes taken in collaboration with users, while discussing their experiences.

This project involved re-imagining an extensive desktop application called Command Post of the Future (CPOF), as a smaller-scale Android tablet application for a subset of users.

CPOF is such a large and complex application that the desktop version is often used with three monitors at once. While that size of a display is not a match for mobile use, there are features that users who travel between bases (such as higher-ranking individuals and their assistants ) would love to have. They want to keep up to date on developing situations and make updates as they gather information. Our tablet includes a targeted subset of functionality such as a live map and graphic annotation that supports these needs.

Contributions

Working within a small team, we moved from upfront research to a working prototype over the course of a few months. We explored and tested different interaction patterns and were able to bring in entirely new features and interactions, taking advantage of the tablet's camera, GPS, and touch input.

Screenshot of our tablet
application prototype showing a map and the action of creating an
annotation.
Users can drag single-point graphics from a menu.

Over the course of the project, there were primarily two designers, including myself. We interviewed subject matter experts and did several rounds of think-aloud usability testing with them, both with paper prototypes and with our live prototype. We also tested with co-workers unfamiliar with the project details and got feedback very efficiently.

At the end of the project, it was presented to clients in the U.S. Army and was enthusiastically received.

One of many paper
prototype iterations for testing with
users.
Paper prototype used for early testing.
Wireframe documentation of touch input.
Specifications I created for how to interpret certain touch gestures.
Annotated wireframe of a map with a graphics palette.
Annotated wireframe describing features of the palette used to add graphics to the map.